Evaluating Human-Centered Design Methods as an Approach for Inclusive Design

Human-centered design is all about building a deep empathy with the people we're designing for; generating tons of ideas; building prototypes; sharing what we've made with the people we're creating for, and eventually putting innovative new solutions out in the world. When we observe something that we want to change for the better and stay grounded, that's how we start to come up with these ideas.

Every day we encounter issues that we want to address or change to benefit everyone. We observed from Home, Work, School, public areas, etc. That inspired our ideas for the betterment of all. We were engaging with people, knowing the problems, getting ideas, and doing the solutions. We must be open-minded, accept critiques, think about the answer, and ensure we are well-prepared (M. Wolske pg. 99). Cut waste ( (DevExplains 2:04), and be open. I go to Costco every other week for groceries; I like the price of their products but not the parking area. It could be better designed. It causes irritation, stress, and feelings of not wanting to go. Most customers probably feel the same way that I think. It's good that we have the tools to address our concerns, like Yelp, Customer reviews from their website, and social media.

For example, our teacher asked us to think of an idea. Our group decided to make a Parking Availability App. It will be the solution to a problem that will help Costco customers. We collaborated and used different communication tools like Microsoft SharePoint, Zoom, and group chat. We didn't need to see each other because these tools are designed to bring everyone together virtually. And what we call Inclusive design is also called Universal Design. It's making innovation that works better for everyone.

wwwDevexCom. (2016, November 18). Devexplains: What is human-centered design - and why does it matter?YouTube. Retrieved December 4, 2022, from https://www.youtube.com/watch?v=0bxtEqM2TQU 

Wolske, M. (n.d.). 4A: Recovering community: Designing for social justice. Illinois Open Publishing Network. Retrieved December 3, 2022, from https://iopn.library.illinois.edu/pressbooks/demystifyingtechnology/chapter/recovering-community-designing-for-social-justice/ 

DesignCouncilUK. (2014, July 28). Inclusive design: From the pixel to the city. YouTube. Retrieved December 3, 2022, from https://www.youtube.com/watch?v=U5hRXwPE5a4